You May Soon Have to Tip Your Uber Driver in NYC
One of the reasons people like taking Uber is because it’s cheaper than a taxi, you can see the route your driver takes to you and you don’t need cash to pay since the app connects to your bank account.
Some changes might be coming to Uber in New York City in the form of an in-app tipping option. On Monday, New York City regulators from the Taxi and Limousine Commission were expected to write a rule requiring Uber to include the option.
This mainly stems from a survey conducted by the Independent Drivers Guild, a non union worker body backed by Uber, where drivers rated tipping as their top concern.
When it comes to allowing passengers to tip their drivers, Uber is facing some competition. One of the ride-share companies’ biggest competitors is Lyft and they offer the option for passengers to tip drivers. Another Uber competitor is the NYC-based Juno, and after giving 1 million rides as of August 2016 after a three-month beta launch, they let passengers tip within the app.
Uber prides itself on being a “cashless experience” but it could fold under pressure. The Independent Drivers Guild says 11, 000 people have signed their tipping option online petition.
Do you think Uber should offer an in-app tipping option?